Employment and Social Services Case Management
"Helping Refugees Gain Empowerment Over Their Lives"
The Employment and Social Services Program at the RIC-AAU have an established track record of successfully placing refugees into employment. Since the year 2000, the Employment and Social Services Program has assisted more than 7,700 individuals with employment and social services.
Our clients include Refugees who have resettled in Utah and Asylees, Secondary Migration Refugees, Special Interest Visaholders, and Victims of Human Trafficking.
This Program serves as a one-stop employment and social services center for refugees in need of social and employment services. The intensity of our clients' individual needs varies; nevertheless, they are all founded on the same basic principles of acculturation and adjustment. Their greatest challenges are related to language barriers, job readiness, health problems, and cultural adjustment to a new society. We utilize a holistic model to address these basic challenges as well as other secondary challenges that arise.
One of the main goals of the program is to achieve self-sufficiency for refugee individuals and families. This is directly linked to employment and career development. Our inter-departmental efforts have assisted in creating effective strategies that lead to improvement of quality of life.
To ensure continuous success, we provide a wide range of services to our refugee clientele. Some of these services are as follows:
Employment Services
- Intensive Employment Case Management (resumes, job application and interview coaching, job searching, transportation, and placements)
- Short- and Long Term-Career Planning
- Employment and Life Skills Workshops
- Up-Graded Employment Placements and Short-Term Vocational Courses
- On-the-Job-Training, New Hire Orientations and Troubleshooting
- Supportive Services for qualified clients, (interview and work clothing, tools, bus passes, etc.)
- Translation and Interpretation
- Professional, Educational and Vocational Skills Recertification
- Cultural Training for Employers
Social Services
- Community Services Assistance (applications and continuous assistance for benefits from governmental agencies such as: DWS, WIC, CHIP, DCFS, ORS, etc.)
- Social Security Administration Disability (applications and processing)
- Emergency Housing Assistance (eviction interventions, housing applications, landlord advocacy, HEAT applications, and shut-off for utilities, etc)
- Health Assistance (Scheduling appointments, interpretation for medical, mental health, dental appointments and Medicaid orientations, etc.)
For more information, please contact Lina Smith, Department Director at This e-mail address is being protected from spambots. You need JavaScript enabled to view it